Catchpoint’s Powerful Approach to Internet Monitoring and Security
With monitoring as the hot topic at Cloud Field Day 22, we kicked off the first afternoon with a fantastic presentation from Catchpoint. Catchpoint has carved a leadership position in internet monitoring with 16 years of innovation represented in the solutions they bring to market today. Co-founder Medhi Daoudi and the team were on hand to walk through the latest updates of the solutions portfolio and frame the importance of high-performance internet monitoring for large scale organizations.
Who uses Catchpoint? A lot of enterprises is the short answer, but key industries are the who’s who of financial services, retail, and digital service providers. Based on this broad adoption, I was keen to learn more about what differentiated the Catchpoint solution from traditional alternatives.
Medhi started with the fundamental shift from infrastructure-centric to user- and services-centric monitoring in the internet arena. He continued with a focus on how shifting to a proactive approach to monitoring helps improve customer engagement, address brand risk, and reduce organizational risk on multiple levels. Why and how? Catchpoint takes a different approach than traditional solutions by simulating user behavior to much more quickly filter real events from noise, providing a speedier path to real-time insight. Medhi referred to that as focusing on solving for the unknown unknowns, and explained that by branch predicting user engagement trends, Catchpoint can literally hand businesses insights faster, delivering more time for mitigation of risks and working on root solutions to navigate around pending challenges for customer engagement.
How do they do it? It starts with understanding the complex nature of organizational sites, both on a corporate domain and across the internet. The Catchpoint IPM Platform builds upon a framework of global collectors, a slew of telemetry data, and analytics engines. Global collector agents measure everywhere from the cloud to backbone networks, wired and wireless edge, and edge points across the world. Medhi claimed that this is the largest agent network of over 2,800 agent types running on over 15,000 servers across the globe.
Telemetry is literally pulling data from these agents on a core of attributes, including synthetics, RUM, Endpoint data, real-time BGP, web page performance, and application tracing. What happens with this? Imagine smart anomaly detection, multi-dimensional query, AI-assisted analysis, and more. All of this insight is visualized in various stack maps for customers to utilize to drive actions. Imagine Internet Sonar measuring global service outages across the globe…correlating internal network issues with broader environmental issues.
What’s the TechArena take? Catchpoint is an incredibly powerful tool for large organizations to deliver predictive insight into a myriad of issues, both internal and external, that may affect both an IT environment and customer engagement. The value proposition was clear, and the Catchpoint team backed up their articulation of capabilities with demonstrations. If I was responsible for a large brand’s IT or web ops, Catchpoint would be on my shortlist of required tools.
With monitoring as the hot topic at Cloud Field Day 22, we kicked off the first afternoon with a fantastic presentation from Catchpoint. Catchpoint has carved a leadership position in internet monitoring with 16 years of innovation represented in the solutions they bring to market today. Co-founder Medhi Daoudi and the team were on hand to walk through the latest updates of the solutions portfolio and frame the importance of high-performance internet monitoring for large scale organizations.
Who uses Catchpoint? A lot of enterprises is the short answer, but key industries are the who’s who of financial services, retail, and digital service providers. Based on this broad adoption, I was keen to learn more about what differentiated the Catchpoint solution from traditional alternatives.
Medhi started with the fundamental shift from infrastructure-centric to user- and services-centric monitoring in the internet arena. He continued with a focus on how shifting to a proactive approach to monitoring helps improve customer engagement, address brand risk, and reduce organizational risk on multiple levels. Why and how? Catchpoint takes a different approach than traditional solutions by simulating user behavior to much more quickly filter real events from noise, providing a speedier path to real-time insight. Medhi referred to that as focusing on solving for the unknown unknowns, and explained that by branch predicting user engagement trends, Catchpoint can literally hand businesses insights faster, delivering more time for mitigation of risks and working on root solutions to navigate around pending challenges for customer engagement.
How do they do it? It starts with understanding the complex nature of organizational sites, both on a corporate domain and across the internet. The Catchpoint IPM Platform builds upon a framework of global collectors, a slew of telemetry data, and analytics engines. Global collector agents measure everywhere from the cloud to backbone networks, wired and wireless edge, and edge points across the world. Medhi claimed that this is the largest agent network of over 2,800 agent types running on over 15,000 servers across the globe.
Telemetry is literally pulling data from these agents on a core of attributes, including synthetics, RUM, Endpoint data, real-time BGP, web page performance, and application tracing. What happens with this? Imagine smart anomaly detection, multi-dimensional query, AI-assisted analysis, and more. All of this insight is visualized in various stack maps for customers to utilize to drive actions. Imagine Internet Sonar measuring global service outages across the globe…correlating internal network issues with broader environmental issues.
What’s the TechArena take? Catchpoint is an incredibly powerful tool for large organizations to deliver predictive insight into a myriad of issues, both internal and external, that may affect both an IT environment and customer engagement. The value proposition was clear, and the Catchpoint team backed up their articulation of capabilities with demonstrations. If I was responsible for a large brand’s IT or web ops, Catchpoint would be on my shortlist of required tools.
